Customers and friends, we need your help. How should we charge for shipping?
For the first two years of our webstore, we charged by weight. This is terribly tedious to maintain during postal rate increases and still sometimes overcharges customers because the weight on the item is for a one item package. Order more than one item and the actual combined weight is less than the straight sum because they share packaging.
Recently we switched to a per item charge. This is easier to communicate to customers (see our Easy Ship page) and easier to change when postal rates increase. However, if a customer buys three or four lightweight accessories, they get charged for each one and end up with a huge shipping charge. We always refund overages, but that's tedious too and probably turning customers away.
There is one more option that we haven't tried - charging for shipping based on item cost. We could do this either as a percentage of sale or rate such $5 for orders up to $20, $7.50 up to $40, etc.
We want to hear from you: What kind of shipping charge do you prefer?
By the way, we have no plans to change our most popular coupon - 'freeship50' gets Free Shipping on orders over $50!
Thursday, July 31, 2008
How to Charge for Shipping
Wednesday, July 30, 2008
Lovely Jess' Bee Natural Lip Balms
Take care of your lips naturally with Jess' Bee Natural Lip Balm, just added to BayingHound.com! This all natural made in the USA balm protects from wind and sun damage, soothes cracked lips, and come in two refreshing flavors. Choose peppermint or tangerine for only $3 each!
The first 10 orders received in the month of August will receive a FREE lip balm.
Tuesday, July 29, 2008
The perfect Ice Cream bowl
As a reward for being brave at the doctor today, I offered to give our daughter some ice cream. She wanted to eat on the front porch, so I was looking for a non-breakable bowl when I gazed upon our squishy bowls. Perfect, I thought!
Indeed, the squishy bowl was easy to eat from and insulated so the ice cream did not melt quickly. When there were drips at the end, Lillian just folded the bowl like a taco and sipped them right up.
I like the arrangement so much that I just listed an ice cream set of squishy bowls and microbites utensils for just $16.75 + shipping. That's 20% off buying them separately!
(If you are curious, the ice cream was Ben and Jerry's Imagine Whirled Peace. Delicious, though not as great as my local favorite, Jeni's.)
Wednesday, July 23, 2008
Klean Kanteens and SIGGs taped for NBC 4
Ellie Merrit, a local Columbus OH news reporter, taped a segment on BPA free kids bottles at my friend Alissa DeRouchie's home office today. Alissa invited me to bring over a SIGG and Klean Kanteen for demonstration. They aired the segment at 4 PM. As soon as I get a link I'll post it here.
Ellie also posted on her blog about BPA.
It's great to have more press on this issue!
Monday, July 21, 2008
Follow me on Twitter
Ok, enough people have told me about it. We're part of Twitter now.
Follow Rachel's every move at www.twitter.com/bayinghound and Alex is www.twitter.com/baying_hound
Adding online addictions is good for our health, right?
Back from Vacation, Back to Work
Last week we took a few trips around the state for mini vacations, all the while communicating with customers and stopping home to package orders.
This week it's back to work. So far, we:
*accounted for new Klean Kanteens in stock, including the 40 ounce bottles and stainless steel tops.
*changed statutory agent address with the secretary of state
*filed sales tax (and changed address there too)
*edited website to take out more SIGG items as they've sold out
*placed an order with Jess at BeeNatural Lip Balms. More details coming soon!
Friday, July 11, 2008
Metal Bottle Comparison
After much work and html editing, the metal bottle comparison is finally here! We compared the three major manufacturers of BPA free metal water bottles and condensed their benefits and features into this comparison.
Baying Hound Quick Picks
Alex's Favorite: Klean Kanteen 27 ounce with Loop Top
Rachel's Favorite: SIGG Butterfly Dreams with Loop Top for around the house, SIGG Red Touch 0.75L for when cycling, hiking, or carrying wine to an outdoor concert.
Lillian's Favorite: SIGG Little Cat
Best Baby Shower Gift: Klean Kanteen Sippy
Best for Car Commuters: SIGG Metro Mug or Guyot Designs Commuter
Best for Backpacking: Guyot Designs Backpacker
Best for those who like it hot: SIGG Hot and Cool double walled stainless steel bottle
Best for Those who like it cool: Klean Kanteen 27 ounce filled with ice
Size and Fit
SIGG: 0.75L and smaller bottles fit in most car cupholders and backpack pouches, but larger sizes do not; available in 10 oz /0.3L (6”h x 2.5”w), 13.5 oz / 0.4L (8”h x 2.5”w), 20 oz / 0.6L (8.5”h x 2.75”w), 26 oz / 0.75L (11”h x 2.75”w), and 34 oz / 1.0L (11”h x 3.25”w); 0.75 L fits into bike cage
Klean Kanteen: Smaller bottles fit in some car cupholders and backpack pouches; available in 12 oz (5”h x 2.75”w), 18 oz (7”h x 2.75”w), 27 oz (10.5”h x 2.75”w) and 40 oz (10.65”h x 3.5”w) sizes; must use Klean Kanteen specific bike cage
Guyot Designs Commuter fits in car cupholders, others fit in Nalgene sized bottle pockets; Available in 24 oz Shorty (5.7”h x 3.2”w) or Commuter (7.6”h x 2.55”w), 32 oz Backpacker (7.6”h x 2.83”w) or 38 oz Standard (7.6”h x 3.6”w); none fit in bike cage
Material and Weight
SIGG: Made of aluminum with a superthin baked on epoxy liner and smaller polypropylene tops, Aluminum SIGGs have the lowest empty weights per volume, from 2.8 - 5.9 oz. SIGG thermos bottles are made of double walled stainless steel and weigh more than any single walled bottles.
Klean Kanteen: Made of unlined thin stainless steel with medium sized polypropylene tops, Klean Kanteens come in next with empty weights from 4 oz - 11 oz.
Guyot Designs: Made of unlined thin stainless steel with super durable polypropylene tops, the Guyot Design series weigh the most per volume, from 7.9 oz - 12.9 oz.
Ease of Cleaning
Guyot Designs: Extra wide mouth bottle allows for simple hand washing; can be put in the dishwasher (tops should be hand washed to retain leakproof nature)
Klean Kanteen: Medium mouth bottle allows for easy hand washing with a standard bottle brush; can be put in the dishwasher (tops should be hand washed to retain leakproof nature)
SIGG: Small mouth bottle needs special brush to be hand washed or use cleaning tabs; can be put in the dishwasher (tops should be hand washed to retain leakproof nature)
Opening for Ice
Guyot Designs: Extra wide mouth perfect for all sizes of ice cubes
Klean Kanteen: Standard ice cubes fit in medium mouth
SIGG: Specialty long thin ice cube tray must be used to make ice cubes fit
Manufacturing Sustainability
SIGG: Aluminum bottles are made in Sweden for 100 years by well paid and trained workforce. Cleaning agents and paints are environmentally friendly.
Guyot Designs: Sustainably made in China; materials approved by FDA. Each bottle carries 100lb or more of verified greenhouse gas emissions reductions, making them carbon negative.
Klean Kanteen: Sustainably made in China; bottles are randomly tested in US to ensure there are no hazardous substances such as lead.
Sipping Lip
SIGG: Internal threads with well designed lip at top. No splashing and easy to drink right from bottle.
Klean Kanteen: Small depth external threads with rolled lip at top, can splash because of bigger opening.
Guyot Designs: External threads, performs like nalgene bottle. Splashguard available.
Tops
Klean Kanteen: Best child’s sippy top – no leaks, easy to replace spouts, no dust cover. Mediocre sports top – low flow, makes squeaky noise during use, hard to remove cap. Satisfactory Loop and Flat top.
SIGG: Mediocre Kids top – easy to pour from when open but conveniently attached dust cover. Very Good Active Sports Top – easy to use one handed with decent flow rate and dust cover. Satisfactory Loop and Flat Top.
Guyot Designs: Top comes with cord to stay attached to bottle, durable and leak proof.
Style
Klean Kanteen: Stainless Steel or Colors available
SIGG: Wide range of colors and designs
Guyot Designs: Stainless steel only
Durability
Guyot Designs: Stainless steel is most durable in our anecdotal tests. Top is heafty and durable.
Klean Kanteen: Stainless steel is most durable in our anecdotal tests. Unpainted versions stay looking like new longest, as colored ones can scratch. Gasket on top may degrade over time.
SIGG; Aluminum bottles will dent if dropped. Finish scratches are hard to avoid. Tops and gaskets are durable in our tests, dust cap is easy to break.
Thermal Properties
Guyot Designs: Single walled with no insulation, but you can cook in these bottles. Cannot be frozen or welds will break. Obviously the bottle will be very hot if you cook in it so use proper tools to handle bottle after heating.
Klean Kanteen: Single walled with no insulation, but neoprene sleeves are available. Cannot be frozen or welds will break. Can heat over flame in a pinch but smaller top means heating will be uneven. Obviously the bottle will be very hot if you cook in it so use proper tools to handle bottle after heating.
SIGG: Single walled versions have no insulation. Cannot be frozen or welds will break. Double walled 0.5L bottles and thermoses are available. Cannot cook in SIGG bottles.
Wednesday, July 09, 2008
Free yourself of unwanted mail catalogs
A friend suggested I check out catalogchoice.org. It is a free service that helps you stop receiving unwanted or duplicate catalog mailings. I am enrolling under my personal name and the business name to hopefully limit the waste of resources on things I don't need in print. Check it out: www.catalogchoice.org
Thursday, July 03, 2008
Craft your own Klean Kanteen/SIGG holder!
We track blog posts about Klean Kanteens and SIGGs, of course. Sometimes we see posts about hand crafted bottle covers/holders. If you know how to crochet or knit, check these out:
Crochet holder for Klean Kanteen sippy by Miracles & Dreams
Crochet pattern for Klean Kanteen 27 ounce by Vegan Crochet
Knit pattern adaptation by Life with Girls
Knit Water bottle tote by Lana Knits
Knit Water bottle Cover by Flying Sticks
Knit Felted Bottle Cozy by Lion Brand Wool
Two standard disclaimers - 1) I have not knit or crochet the above patterns myself so I can only believe the author's words that they actually fit. 2) As with all patterns, rights remain with the author. These should not be used to produce commercial product without permission.
Don't knit? Check out these Etsy sellers offering handmade covers for sale:
GretchensCreations (pictured above)
PhunkyThreadz
Kasanika
PracticalTrends
If you need the bottle first, check out our Klean Kanteens and SIGGs in stock.
Wednesday, July 02, 2008
And the winner is...
...Craig C.!
He won our first Klean Kanteen Kontest and will get to choose his prize from our newly listed Klean Kanteens. Thanks to everyone who entered. Be on the lookout for a new contest coming soon.