We just learned that SIGG is placing restrictions on Internet sellers like ourselves. We will not be allowed to place wholesale orders for at least 8 weeks. According to a letter written by SIGG Switzerland CEO, "We will continue to assess our supply vs business opportunities in the near term and longer term future and will let you know when we can strategically supply our brand on internet sales again".
We are disappointed because without stock we can not make sales, which of course affects our growth. We are also fearful that all the positive Internet buzz about SIGGs will turn when consumers cannot find a retailer. We are discouraged that the company whom we previously trusted now cannot support our growth.
We are most displeased that customers without a brick and mortar store nearby will not be able to order SIGG bottles from Baying Hound or any other online retailer once current stock is gone. If you are upset by this we encourage you to write a cordial email to SIGG requesting that Baying Hound be allowed to make wholesale orders again.
What are we doing to mitigate this situation?
1)We are petitioning SIGG gently but firmly that we believe this is a bad decision for our business and the SIGG brand.
2)We have placed orders for other BPA free bottles with Klean Kanteen and Guyot Designs. These are expected to start arriving at the end of June.
3)We will continue to sell what we have in stock until it sells out. We are doing our best to inform customers of what is currently available conveniently.
We appreciate your support. If you have suggestions for other products you might like us to carry or other ways we can make Baying Hound better, please don't hesitate to contact us.
Wednesday, June 04, 2008
SIGG restrictions on Internet sellers
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3 comments:
You say "We are also fearful that all the positive Internet buzz about SIGGs will turn when consumers cannot find a retailer."
It's easy to find a retailer, SIGG is selling them direct at
http://www.mysigg.com
It seems they just haven't got enough, so are prioritizing their own store, which I can understand.
Thanks for your comment. If you look at mysigg.com they are actually not selling any SIGGs right now, nor have they been since May 15. The only SIGGs you can buy online are those left over from stock purchased before May 15th. I'm not sure about other retailers, but our stock is almost completely sold out.
I agree “That all the positive Internet buzz about SIGGs will turn when consumers cannot find a retailer." Research behind BPA and plastic filling up landfills in general is not new. Having spoken with SIGG marketing management just as the BPA plastic announcement was made, there did not sound to be any concern as to stock levels. This shows that obviously some were management was not doing their job when it came to growth. It is very disappointing that SIGG is not supporting their online retailers. A company focused on being “Green” should not be telling the customers to drive their car to a store?
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